Provider information

Legal Notice

This page identifies the provider of the travel services offered on fitlipoz.com and is published before any consumer contract is concluded.

Business identity

Legal name
fitlipoz.com, private entrepreneur (PE)
Registration code (EDRPOU)
27222560
Registered address
Office 12, 24 Velyka Vasylkivska Street, Kyiv, 01004, Ukraine
Managing Director
Sara Weber
Email
contact@fitlipoz.com
Phone
+380 504 683 0526

Single tax payer; VAT is optional and is not stated. These details are disclosed under Law of Ukraine No. 675-VIII 'On Electronic Commerce' of 3 September 2015.

Tourism status and booking terms

We act as a tour agency. Under Law of Ukraine No. 324/95-VR 'On Tourism' of 15 September 1995, we disclose our agency status, the tour operator we act for, the total price, cancellation conditions and accommodation terms in the booking documents before the consumer contracts.

Consumer rights and complaints

Send complaints to contact@fitlipoz.com. We answer within the periods set by Law of Ukraine No. 3153-IX 'On Protection of Consumer Rights' of 10 June 2023. You may also apply to the State Service of Ukraine for Food Safety and Consumer Protection or to a court.

Personal data and cookies

Non-essential cookies, trackers and any personal-data collection require a lawful basis, and where consent is relied on, prior informed consent under Law of Ukraine No. 3999-IX 'On Personal Data Protection' of 25 April 2024. See our Privacy Policy and Cookie Policy.

Language and advertising

Information for consumers in Ukraine is available in Ukrainian under Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of Ukrainian as the State Language' of 25 April 2019; contact us for the Ukrainian version. All price, discount and eligibility statements are accurate and not misleading, as required by Law of Ukraine No. 270/96-VR 'On Advertising' of 3 July 1996.